Returns & Exchanges

At 1 Hair Stop, we want you to love your hair. If you are not completely satisfied with your purchase, we offer a hassle-free 7-day return and exchange policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal within 7 days of delivery to submit a return or exchange request with your order number.

• 2.
  Quality Inspection

  Ensure the hair extensions are unused, the security seal is intact, and the original packaging is preserved to qualify for a full refund.

• 3.
  Ship the Product

  Once approved, securely pack your items and ship them back to our warehouse using the provided return label or a tracked courier service.

• 4.
  Receive Your Refund

  After our experts inspect the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.